14 Day Returns
Style Ignite Studio gladly accept returns within a 14-day period from the original purchase date under the following conditions:
- Item(s) must be returned in their original condition and packaging: unworn, unwashed and undamaged, with all tags attached and original packaging included. Please make sure they are packaged appropriately so that they do not become damaged in transit.
- Shipping costs when returning are the responsibility of the customer.
- All goods are your responsibility until we receive them. We cannot refund any items that have not been received safely back to us or lost in transit.
- Please note that the original shipping charges will not be refunded if an item is returned from outside of Ireland.
Any returns that do not meet our policy will not be accepted.
How to return an item?
If you would like to return your item, firstly please send us an email at firstname.lastname@example.org. If you would like a different size, we are happy to exchange this for you.
To return an item log onto www.dpd.ie/returns, select continue as a guest and we are under Style Ignite in the retailers section. Complete the return and payment section in order to download your returns label. Please submit your order number as the reference number. Print off your returns label and attach to your returns package.Then drop at a DPD pickup point which can be found on their website at www.dpd.ie/pickup. Please ensure you get a receipt when dropping off your package and keep this safe until your return has been processed.
Once Style Ignite Studio receives your return:
- Please follow your tracking details to monitor your return delivery to Style Ignite Studio.
- Refunds are processed within 14 days of receipt upon reaching our HQ.
- You will be refunded using the same payment method by which you made the purchase.
- You will receive a courtesy email update from Style Ignite Studio as soon as your refund has been initiated.